Is Alcatraz closed? Yes, Oct. 26 to Nov. 18; tickets in that window are refunded
Yes, Alcatraz is closed. The National Park Service shut the island to visitors on Monday, Oct. 26, and lists the closure as running to Nov. 18 while new pilings go in under the ferry dock. Because the only way onto the island is the Alcatraz City Cruises ferry from Pier 33, no tours are landing at all. What that means for you depends on the date on your ticket, so start with the table below.
What happens to your Alcatraz ticket
Find the date on your booking.
| Tour date | Status | What to do |
|---|---|---|
| Oct. 26 to Nov. 18 | Cancelled. The island is closed | Alcatraz City Cruises notifies holders and refunds them, with the option to rebook the island tour for another date or take a San Francisco Bay Discovery Cruise on selected dates during the closure |
| Nov. 19 onward | Valid as booked, for now | Repairs are due to finish by Nov. 18, but the NPS and the operator say dates may move. Watch your email. If you want out, Alcatraz City Cruises refunds cancellations made at least 72 hours before departure |
| Thanksgiving, Nov. 26 | No tours | Alcatraz is always closed on Thanksgiving Day, Christmas Day and New Year's Day, closure or not |
Getting your money back or a new date
If you have not heard from the operator, these are the steps.
1. Find your Booking ID
It is on the confirmation email from Alcatraz City Cruises. You will need it for anything the contact center does.
2. Decide: refund, new date or Bay cruise
The NPS says affected visitors get a refund along with the option to reschedule the island tour or book a Bay Discovery Cruise for selected dates during the closure.
3. Contact Alcatraz City Cruises
Use the form at alcatrazcitycruises.com/contact-us or call +1-415-981-7625. The contact center is open every day from 9 a.m. to 5 p.m. Pacific time.
Rebooking for late November? Alcatraz tours often sell out a week or more ahead, and same-day tickets are rarely available, so do not leave the new date to the last minute.
Three options while the island is shut
- Bay Discovery Cruise, from $44
Alcatraz City Cruises' own 90-minute round trip from Pier 33. It passes close to Alcatraz without docking and sails under the Golden Gate Bridge when the weather allows. Fees and taxes are included in the price.
- Angel Island, $10 each way with Clipper
Golden Gate Ferry runs the weekday winter service from San Francisco to Angel Island State Park. $15.50 one way for an adult ticket, $10 with Clipper or a contactless card, $8 youth and seniors, park entry included. Buy the return before you leave: there are no ticket sales on the island.
- Rebook for after Nov. 18
If the island itself is the point, the NPS offers rescheduling rather than only a refund. Pick a date with a few days of margin after Nov. 18, keep an eye on the park page, and remember the 72-hour cancellation window if the work runs late.
Why it is closed
The ferry lands on a floating dock held by five pilings. One failed in January and closed the island for nine days; three were strengthened in April during a six-day closure. Now the last two are being replaced outright, a pile-driving job that has to be done before regulators restrict in-water work in the bay after Nov. 30. Alcatraz City Cruises is paying for it under its concession agreement.
Sources
- National Park Service: Alcatraz Island to Temporarily Close for Dock Repairs This Fall, Sept. 28, 2026.
- National Park Service: Alcatraz Island park page.
- Alcatraz City Cruises: tickets (72-hour cancellation), Bay Discovery Cruise, FAQ (contact center, holiday closures, resellers, how far ahead tours sell out).
- Golden Gate Ferry: Angel Island fares; California State Parks: Angel Island State Park.
Updated
By The Lauttainfo USA desk
An independent guide to American ferry crossings, from cable ferries on rural rivers to San Francisco Bay. Every page is dated and built from the operator's own notices and timetables.
Dates, refund and rebooking terms from the National Park Service's Sept. 28 news release and the Alcatraz Island park page (checked Oct. 27). Cancellation rule, prices and contact details from Alcatraz City Cruises' tickets, Bay Discovery Cruise and FAQ pages. Angel Island fares from Golden Gate Ferry. Photo: Fabio Achilli, Wikimedia Commons, CC BY 2.0, cropped to 16:9. The NPS warns that weather or other factors may change the closure dates.
